Payment - Terms and Conditions

At Wedding Services KE, we are dedicated to ensuring your special day is handled with care and precision. We understand that changes can occur, and we offer clear policies regarding payments and refunds.

Reservations and Deposits

1. Secure Your Date: A deposit of 30% of the total service fee is required to secure your wedding date and services.
2. Advance Planning: Booking your wedding services well in advance is encouraged, allowing us to meticulously plan your special day.

Cancellation and Refunds

1. Vendor Commitment: Deposits are used to secure venue and vendor bookings and may be non-refundable depending on the date of cancellation.
2. More Than 30 Days’ Notice: With cancellations made more than 30 days before the event, we offer a partial refund, deducting only for services already rendered or committed.
3. Less Than 30 Days’ Notice: Cancellations within 30 days of the event may result in the forfeiture of the deposit due to vendor agreements.

Additional Policies

1. Customized Services: Customized wedding packages may have specific deposit and refund terms, which will be clearly outlined in your contract.
2. Unexpected Events: For events beyond anyone's control, such as extreme weather or emergencies, we handle refunds on a case-by-case basis.
3. Event Insurance: We recommend considering event insurance to cover any unforeseen cancellations or issues.

Wedding Services KE acts as your trusted wedding planner, coordinating with various vendors to ensure your day is perfect. Our refund process aims to be fair and transparent, respecting both your interests and the commitments made to service providers.

For detailed information or specific inquiries about our payment and refund policies, please contact us directly. Our team is ready to assist and make your wedding planning as smooth as possible.